Difference between revisions of "Frequently Asked Questions - FAQ"

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== '''Starting with Teltonika Telematics'''==
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===Firmware===
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{| class="wikitable mw-collapsible mw-collapsed" role="presentation"
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|<strong>Can we delete records from the device memory?</strong>
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|-
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|You can clear devices memory by clicking "format" button in [Status] window. This will delete all stored records and start anew. You can also send SMS command "sdformat" to the device and it will do the same thing but remotely without the need to connect device to a computer.
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{| class="wikitable mw-collapsible mw-collapsed" role="presentation"
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|<strong>Is it possible to show battery % of EYE sensors/beacons?</strong>
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|No, but it is possible to retrieve the battery voltage and estimate the remaining battery life.
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More information about it can be found here: [https://wiki.teltonika-gps.com/view/EYE_FAQ#How_does_the_battery_voltage_translate_into_the_percentage_of_the_battery.3F How does the battery voltage translate into the percentage of the battery?]
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Both EYE sensors and EYE Beacons can advertise their battery voltage
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{| class="wikitable mw-collapsible mw-collapsed" role="presentation"
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|<strong>What is Autoscan and with how many Teltonika device models is this possible?</strong>
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|-
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|Autoscan is the process of scanning for CANBUS program numbers in the vehicle CANBUS system. Currently, FMB140 has the Autoscan feature.
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{| class="wikitable mw-collapsible mw-collapsed" role="presentation"
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|<strong>How to access the latest firmware and how to know when the latest firmware has been released?</strong>
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|-
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| The latest firmware release information is passed through the Teltonika newsletter. It is encouraged that you subscribe to this service to get real-time notifications about the releases.
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Base firmware for all devices can also be found here: [[Firmware versions]]
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|}
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===Software===
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{| class="wikitable mw-collapsible mw-collapsed" role="presentation"
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|<strong>What is FOTAWEB and how is it useful? Can you see the device's real-time location?</strong>
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| FOTA Web is simply a device management platform that is used to assign files to the device remotely, such as firmware, configuration files, etc.
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FOTA Web does not show you the device's realtime location.
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|}
  
 
=='''FM devices'''==
 
=='''FM devices'''==
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*[[Starting with Teltonika Telematics]]
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*[[Recommendations for filling a query description]]
 
*[[Recommendations for filling a query description]]
 
*[[How to start with FMB devices and Beacons?]]
 
*[[How to start with FMB devices and Beacons?]]
 
*[[Teltonika Vehicle Telematics device mounting instructions]]
 
*[[Teltonika Vehicle Telematics device mounting instructions]]
 
*[[RMA guidelines]]
 
*[[RMA guidelines]]
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*[[Helpdesk query filling recommendations| How to correctly fill the Helpdesk ticket?]]
 
 
*[[How to capture remote log from FM device?]]
 
*[[How to capture remote log from FM device?]]
 
*[[How to capture remote Tacho log from FM device?]]
 
*[[How to capture remote Tacho log from FM device?]]
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*[[EYE FAQ#Other%20questions%20.28Questions%20without%20category.29|Other questions  (Questions without category)]]
 
*[[EYE FAQ#Other%20questions%20.28Questions%20without%20category.29|Other questions  (Questions without category)]]
  
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=='''Bluetooth<sup>®</sup> solutions'''==
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=='''Bluetooth® solutions'''==
 
*[[How to connect OBD II Bluetooth® Dongle to FMB device|How to connect OBD II Bluetooth® Dongle to FMB device?]]
 
*[[How to connect OBD II Bluetooth® Dongle to FMB device|How to connect OBD II Bluetooth® Dongle to FMB device?]]
 
*[[How to connect Bluetooth® Hands Free adapter to FMB device|How to connect Bluetooth® Hands Free adapter to FMB device?]]
 
*[[How to connect Bluetooth® Hands Free adapter to FMB device|How to connect Bluetooth® Hands Free adapter to FMB device?]]
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*[[OBD supported vehicle list]]
 
*[[OBD supported vehicle list]]
 
*[[OEM_Parameters|How to enable OEM Parameters?]]
 
*[[OEM_Parameters|How to enable OEM Parameters?]]
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*[[OBD II TO FMS ADAPTER AND J1939 SUPPORT IN FMx003]]
 
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*[[OBDII EV Parameters|How to read OBDII EV Parameters?]]
 
  
 
=='''Serial interface solutions'''==
 
=='''Serial interface solutions'''==

Revision as of 11:08, 10 January 2024

Main Page > Frequently Asked Questions - FAQ

Starting with Teltonika Telematics

Firmware

Software

FM devices

CAN bus adapters

EYE Accessories

Bluetooth® solutions

OBD solutions

Serial interface solutions

Selling solutions as your own

IoT portal

Encryption

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